TrustAI · support
Support Crew: AI email assistance with Vault and send approval
Help desks need speed without auto-sending the wrong thing to customers.
Problem
Auto-send support AI can leak data or damage trust.
Promise
Draft under Vault, human confirms send (R3), keep proof.
Features
Gmail under policy
Live connector with scoped permissions.
Draft, don't auto-send
Approval before customer-facing messages.
Vault on tickets
Sensitive ticket fields masked before models.
FAQ
Will Support Crew send emails alone?
Sensitive sends require human approval by design.